Terms of Service

Marketly is a trading name of Roly Limited, registered in New Zealand.

These Terms of Service ("Terms") govern your access to and use of Marketly ("Marketly", "we", "us"). By creating an account or using the Service you agree to these Terms.

1. The Service

Marketly is an AI-powered platform for creating marketing content including presentations, client-ready proposals, social posts, flyers, brochures, marketing plans, and website banners.

2. Accounts

You must provide accurate information and are responsible for activity on your account. Keep your credentials confidential and notify us at support@trymarketly.com of any unauthorized use.

3. Plans, credits and billing

• Paid plans are billed in advance on a recurring monthly or annual cycle.
• Generations consume credits; credits granted with a subscription expire at the end of each billing cycle unless stated otherwise.
• Refunds are governed by our Refund Policy.
• You authorize us and Stripe (see Section 4) to charge your payment method for all fees due.

4. Payment processing (Stripe)

Payments are securely processed by Stripe, our payment provider. Stripe handles card processing, tax calculation, receipts, and secure storage of payment credentials on our behalf. Your use of the checkout is also subject to Stripe's Services Consumer Terms in addition to our Refund Policy. Marketly remains the seller of record for your subscription.

5. Acceptable use

You agree not to use the Service to:

• Violate any law or third-party right.
• Generate content that is unlawful, defamatory, harassing, discriminatory, deceptive, or that infringes intellectual property.
• Create deepfakes, misleading endorsements, or impersonate any person or brand without authorization.
• Attempt to reverse engineer, scrape, or overload the Service.
• Resell or redistribute access to the Service without our written consent (excluding the Marketly Partner Program).

6. AI-generated content

You retain ownership of brand assets and prompts you submit, and of the marketing content you generate ("Your Content"), subject to third-party rights in any source material. You grant Marketly a limited licence to host, process, and display Your Content solely to provide the Service. AI output may be inaccurate, biased, or similar to content generated for other users — you are responsible for reviewing, editing, and verifying all output before publishing or distributing it. You must not use the Service to generate illegal content, deepfakes, hate speech, malware, or to circumvent AI safety controls, and you must have rights to any input material you submit. We may remove content or suspend accounts that breach these rules, and repeated infringement will result in termination.

7. Marketly intellectual property

Marketly, its logos, templates, software, and underlying technology are owned by Marketly and protected by intellectual property laws. We grant you a non-exclusive, non-transferable right to use the Service while your subscription is active.

8. Partner Program

Use of the Marketly Partner Program is also subject to the program terms presented at sign-up, including commission rules, payout thresholds, and prohibited promotional practices.

9. Termination

You may cancel at any time from your account billing page. We may suspend or terminate access if you breach these Terms, fail to pay, present a security or fraud risk, or as required by law. On termination your right to use the Service ends; sections that by their nature should survive will survive.

10. Disclaimers

The Service is provided "as is" and "as available". To the maximum extent permitted by law we disclaim all warranties, including merchantability, fitness for a particular purpose, and non-infringement.

11. Limitation of liability

To the maximum extent permitted by law, Marketly will not be liable for indirect, incidental, special, consequential, or punitive damages, or lost profits or revenue. Our total liability for any claim is limited to the amount you paid us in the 12 months before the event giving rise to the claim.

12. Indemnity

You agree to indemnify and hold Marketly harmless from claims arising out of Your Content or your breach of these Terms.

13. Governing Law

These Terms are governed by the laws of New Zealand. Disputes will be subject to the exclusive jurisdiction of the New Zealand courts, except where mandatory consumer protection laws provide otherwise.

14. Changes

We may update these Terms from time to time. We will notify you of material changes by email or in-app notice before they take effect.

15. Contact

Marketly · support@trymarketly.com